Welcome to Jalal Cab Experts

We offer instant and quality Customer Service!

We offer instant and quality Customer Service!

Transform your life and achieve your goals with professional and personalized support.

Who We Are

Jalal Cab is an extension of your company, providing all-in-one customer support and comprehensive call centre services.

Inbound Call Center

Looking for an inbound Call Center? Look no further! Our team is here to handle your calls 24/7 or provide support when your team is overwhelmed. Rest assured, we prioritize never missing your incoming calls.

24-hour Support Staff

Transportation companies often face the challenge of finding reliable support staff to attend to phone calls at any time of day. Look no further, as we offer 24-hour support staff to answer your calls even during the night.

Our Vision & Mission

We are experts at answering calls requesting transportation services. Whether the order is for on-demand or prescheduled service, we provide superior customer service that exceeds expectations. Our technology-rich 24/7 operation has live, multilingual operators answering the needs of our clients and their customers in a friendly and efficient manner.

We offer numerous communications and reservation platforms to meet a wide variety of needs while addressing each call to your specific requirements, rates, vehicles and policies. No one does it better than us. Whether it’s on-demand or prescheduled service, our advanced technology and industry expertise allow us to offer a level of service that is unmatched in the industry.

All of our service packages include adept and seasoned agents who collaborate closely with you, dedicated to executing the daily operations of your organization in alignment with your specific requirements.

Our Quality Assurance team possesses the capability to monitor and evaluate agent calls, delivering scorecard feedback to enhance service quality. This ensures adherence to quality metrics, optimal performance, and a commitment to continuous improvement.

We don’t provide generic, one-size-fits-all solutions. Instead, we invest time in comprehending your business before crafting customized solutions tailored to your market, targets, and budget.

92% Experienced Agents
99% Quality Monitoring
97% Dedicated Solutions

Why Choose us?

Choose Jalal Cab Experts for reliable and safe transportation services with an exceptional commitment to excellent customer service. Our dedicated 24-hour support staff ensures that your transportation needs are met promptly and efficiently. Trust Jalal Cab Experts for all your transportation requirements.

Fast Response Time

Experience rapid and efficient service with our Fast response time. We prioritize quick and timely actions to meet your needs, ensuring a seamless and efficient experience. Your satisfaction is our prompt priority.

Data Privacy

Our call center relies on cutting-edge technology, employing the latest and most secure systems to safeguard both your company’s data and your customers’ personal information in accordance with GDPR regulations

Industry Experts

As an Industry Expert Company, we boast over 15+ years of experience in contact center management. We provide cost-effective solutions, multilingual expertise, and a range of communication channels and efficient operations.

Worldwide Services

Leveraging our worldwide presence and advanced technology, we deliver services in All country. When you reach out to us, we respond in the appropriate language for your region, ensuring effective communication tailored to your needs.

Well Trained Team

We have well trained and Experience Team, We approach training with utmost dedication to ensure that your phone is answered precisely as you anticipate, reflecting our commitment to delivering a service that meets your expectations

24/7 Customer Support

We are your 24-hour and 365-day inbound Call Center Company that is ready to manage calls round the clock or support your team during peak periods. Rest assured, we guarantee not to overlook any of your incoming calls.

Call Center services in All Over World

Jalal Cabs offers top-notch Call Center services for taxi, cabs, Minicabs, Private hire, limousine, and passenger transportation providers in all over the World. Our professional and Experts team ensures that all incoming calls are promptly answered with your business name, maximizing revenue and customer satisfaction. By outsourcing your call management to Jalal Cabs, you’ll never miss a chance to book a ride. Trust our customer service agents who value the significance of each call your business receives.

Dispatching Solution

Are you in need of reliable and cost-effective dispatching services? Look no further than our highly skilled team of dispatchers. Whether you operate a small fleet of one car or a large fleet of 100 cars, we have the expertise to improve and optimize your fleet usage through our top-notch logistics planning. Contact us today to take advantage of our affordable dispatching services.

Responsiveness

Our team is committed to providing exceptional customer care, ensuring that every incoming call is handled with utmost professionalism. We prioritize treating your customers as VIPs, guaranteeing that they receive the same prompt and reliable service regardless of the time of day. From instant handling of confirmations and trip receipts to efficient management of all paperwork, our responsiveness ensures that your customers are well taken care of at all times.

Service & Industry Expertise

Our Jalal Cab service offers 24/7 customer support from expert agents with extensive industry knowledge. With a strong track record of exceptional customer service, we have gained years of experience in the field. Clients Trust on our trustworthy and budget-friendly Jalal Cab services available in the UK and US.

350 +

Agents

50 +

Happy Clients

15 +

Year Experience

Exceptional service! Our experience with Jalal Cab has been nothing short of outstanding. The team’s professionalism and commitment to providing top-notch customer support are truly commendable. With their 24/7 availability, they’ve become an invaluable extension of our business, ensuring no call goes unanswered. Their expertise and dedication have significantly enhanced our customer service efforts. Highly recommend Jalal Cab for their reliability and seamless communication solutions!

Chris Harris, Business Owner

I am incredibly impressed with the exceptional service provided by Jalal Cab’s call center. The team’s 24/7 availability ensures that I never miss a call, and their professionalism in handling customer inquiries has significantly improved my business communication. Jalal Cab is the go-to choice for anyone seeking a reliable and efficient call center partner.

Emily Sem, Academic Researcher

Jalal Cab’s call center has been a game-changer for our business. Their responsiveness and ability to handle a high volume of calls, especially during busy hours, have greatly enhanced our customer service. The team’s dedication and seamless integration into our operations make Jalal Cab the perfect choice for any company looking to elevate its customer support experience.

Alex Ronald, Design Professional

Meet Our team

Together, we strive to exceed expectations and ensure customer satisfaction at every step.

adam smith

CEO & Founder

agnes southern

Head Marketing

mark parsley

Senior Executive

terry watson

Senior Executive

george dean

Project Manager

monica pulley

Project Designer