Who We Are?

After a 15-year career in the taxi industry, our founder, Steve, gained invaluable insights into the challenges faced by owners and managers in the passenger transportation industry. One recurring pain point that stood out to him was the process of hiring and training dispatch staff. Steve recognized that this crucial aspect of running a successful transportation service often proved to be time-consuming and inefficient.

Understanding the importance of a well-trained and reliable dispatch team in ensuring smooth operations, Steve decided to address this pain point head-on. He founded Jalal Cab Company with the vision of revolutionizing the way dispatch staff is hired and trained in the industry. By leveraging his extensive experience and knowledge, Steve sought to streamline the process and provide a solution that would alleviate the burden on owners and managers, allowing them to focus on other critical aspects of their business.

Who we are?

After a 15-year career in the taxi industry, our founder, Steve, gained invaluable insights into the challenges faced by owners and managers in the passenger transportation industry. One recurring pain point that stood out to him was the process of hiring and training dispatch staff. Steve recognized that this crucial aspect of running a successful transportation service often proved to be time-consuming and inefficient. Understanding the importance of a well-trained and reliable dispatch team in ensuring smooth operations, Steve decided to address this pain point head-on. He founded Jalal Cab Company with the vision of revolutionizing the way dispatch staff is hired and trained in the industry. By leveraging his extensive experience and knowledge, Steve sought to streamline the process and provide a solution that would alleviate the burden on owners and managers, allowing them to focus on other critical aspects of their business.

What We Offer?

Outsourcing

Jalal operates as an outsourcing company located in Pakistan, specializing in undertaking tasks delegated by multiple taxi companies situated in the USA and UK. The range of services provided by CCE is designed to address a variety of business requirements.

Call-Taxi

Jalal Cab operates as an inbound call centre, serving various taxi companies by managing customer-initiated calls about taxi dispatching and reservations.

Online and E-layout

Jalal Cab’s internet-accessible database provides customers with the capability to engage with the company through email and chat applications, establishing a broader and more convenient avenue for communication.

Creating exceptional customer experiences

Outsource Inbound Call Center

CabCall Experts provide expert representation as a cost-effective, friendly, specialized answering and dispatch service. We provide the professional customer support service your customers expect from you.

Join our team!

Warm & friendly voices

Looking for an exciting opportunity to work as a virtual receptionist? Join Jalal Cab, we place a high value on warm and friendly voices. As a virtual receptionist, you will be the first point of contact for our client’s customers and play a crucial role in creating a positive impression. We are looking for individuals with exceptional communication skills, a positive attitude, and a passion for helping others.

Expertly trained

Join a team that is highly experienced in customer satisfaction and has a wealth of knowledge in providing an engaging experience for our clients’ customers while maintaining the highest level of professionalism. We believe that customer service is not just about addressing issues but also about building lasting relationships, and our team knows how to do both. If you are interested in joining Jalal Cab don’t hesitate to apply.

Why you choose Jalal Cab?

Whether you’re a small business or a Big company, we’ve got the outsourced solution to help grow your business. We’re there for your customers when they need you most – 24 hours a day 7 days a week.

We believe in fostering open communication and reliability to build strong partnerships. Our commitment to transparency ensures that our clients have a clear understanding of our processes, while trust forms the foundation of our collaborative efforts, allowing us to consistently deliver exceptional service and exceed

We believe in building trust with our clients by offering a commitment-free environment – no contracts or tie-ins. This means you have the freedom to engage with our services without long-term obligations, allowing for a seamless and adaptable partnership tailored to your business needs.

Jalal Cab is dedicated to delivering projects with tangible outcomes aligned with our clients’ objectives. Our approach involves close collaboration with clients to comprehend their goals, leading to the development of tailor-made solutions that pave the way for their success

Jalal Cab’s support team has been honoured with multiple awards in recognition of their outstanding customer service and support, underscoring their unwavering dedication to delivering the highest standard of service to our valued clients.

Jalal Cab’s dedicated support team is at your service 24/7, ready to assist you with any challenges you may encounter. This commitment ensures that our clients receive swift and timely assistance whenever they require it.